Snapchat's 'creepy' AI blunder reminds us that chatbots aren't people. But as the lines blur, the risks grow

  • Written by: Daswin de Silva, Deputy Director of the Centre for Data Analytics and Cognition, La Trobe University
Snapchat's 'creepy' AI blunder reminds us that chatbots aren't people. But as the lines blur, the risks growShutterstock

Artificial intelligence-powered (AI) chatbots are becoming increasingly human-like by design, to the point that some among us may struggle to distinguish between human and machine.

This week, Snapchat’s My AI chatbot glitched and posted a story of what looked like a wall and ceiling, before it stopped responding to users....

Read more: Snapchat's 'creepy' AI blunder reminds us that chatbots aren't people. But as the lines blur, the ri...