The Times Australia
Business and Money

How to Engage and Connect with Your Remote Employees

  • Written by NewsServices.com


Businesses have changed how they collaborate every day to embrace new technologies and greater flexibility in all their interactions. Add to that, the modern employee is now much more prone to flexible work models, from digital nomadism, to classic remote work, even when they are employed by a single company. Then again, contract-based collaboration that helps workers engage with more than one company at a time or get more projects in different seasons is also on the rise.

Whether you’re looking to hire part-time, seasonal remote staff, or you want to connect with your remote employees in more meaningful ways, engagement is crucial for success. Employees are no longer happy with the basics, such as a competitive salary.

They want a workplace where their contribution is appreciated, their rights fully protected, and where they are treated as part of a team, no matter if they work on a project basis. Here are a few ideas to help you connect with your remote workers, no matter where they reside and the kind of work they do.

Set clear goals and expectations

Every employee needs to know what you want them to accomplish while working with you, but you should also be aware of their own expectations. This two-way street will only work if you share feedback regularly, and set the tone of your collaboration from day one.

Managing remote work goals for your staff helps clarify all the roles in your team. It also ensures transparency in all interactions, so that there are no unpleasant surprises. With clear goals and expectations, your remote workers will feel at ease collaborating with your business and your teams.

Ensure local legal compliance

Remote employees want to know that you respect their rights and that they won’t run into any issues working with your business. Every location has a different range of legal regulations to enable remote collaboration. In highly developed regions like Australia, these laws are clearly set up to protect both your business and the workers, so you need to be mindful of your obligations.

Companies working remotely can use contractor workforce solutions in Australia to ensure legal compliance in line with the local laws and to work more seamlessly with local employees. Setting up your local presence without opening an actual office simplifies your own procedures, but it also makes it possible for citizens across the world to work easily with your company.

Use smart communication tools

Although video calls will help integrate your remote workers into your teamwork processes, daily interactions are essential for remote workers to feel connected to your on-site and full-time staff. Some companies even have their teams set up entirely remotely, which gives you all the more reason to use smart communication tools such as project management software for real-time collaboration.

From live chat, updates, notifications, all the way to cloud-based brainstorming in real-time, your software will help build a more close-knit team. If your teams come from different time zones, such as Australia and Europe, do your best to set up convenient times where you can meet up online and exchange ideas without disrupting their work schedules.

Make them feel like part of the team

If your full-time employees already have well-developed relationships, and you have a strong employee collective, all the more reason to encourage them to start including your remote staff, as well. This might take some time to become part of your culture, but fostering an inclusive environment will improve all your employee bonds.

Include your remote and contract staff in your weekly meetings to share your company updates. Include them in your company newsletter to keep them in the loop regarding all relevant company changes. Invite them to your team chat groups, especially those where your teams exchange content that is not related to work.

Provide mentorship and training opportunities

Most companies nowadays manage their remote employees separately from their full-time, on-site staff. Therefore, they are left out of company training seminars, workshops, and any other learning process available in your organization. You’re in for quite an overhaul – start offering your remote workers more learning opportunities.

Use your digital communication channels and cloud tech to support remote training modules and entice existing employees to share their own knowledge with them. Mentorship is one of the healthiest, most effective ways your teams can establish a stronger connection with your remote workers. Plus, your remote experts can also pass on their knowledge to your full-time staff, further empowering your processes for the long haul.

Remote work no longer has to be riddled with as many challenges as it once was. With all the modern technology, innovative software solutions, and global collaboration capabilities, your business should refine its approach to remote communication.

Making your remote teams feel appreciated and enabling them to merge well with your team, even if it’s just for the duration of a project, means that they will be much more likely to recommend your business to other experts around them, not to mention come back and work for you in the future, too.

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