Medow Health AI ip in another $3.5M into AI medtech capital raise Medow Health AI, the Australian health-tech company building AI tools for specialist doctors, has raised a further $3.5 million funded entirely by its existing investor base to roll out Medow’s AI Front Desk, the first AI agent purpose built for specialist health care receptions.
Medow’s AI Front Desk answers inbound calls, manages bookings directly through a clinic's existing practice management system, and passes on patient messages to clinical staff.
 
The product development has been made possible thanks to returning investors Chris O’Brien Lifehouse CEO oncologist Professor Michael Boyer and leading orthopedic surgeon Michael Solomon, who have helped take Medow’s total seed funding to $8.5M since its first round in April 2024.

“Our new system is designed to support front-desk staff not replace them as up to 50 percent of patient calls go unanswered as a result of increasing demand for specialist services, staffing issues and the need to prioritise patients in front of them,” said Medow Health AI Co-Founder Joel Freiberg.

"When calls go unanswered, it can directly impact the patient and make it harder for them to get the help they need, whether that's an appointment, results, or a repeat prescription."

"AI Front Desk makes sure that every call gets answered, triaged, and prioritised, with calls diverted back to reception staff when needed."

Medow's core product, an AI scribe that records and documents specialist consults and produces formal clinical reports, is now used in more than 1,000 specialist clinics in Australia and New Zealand with the company on track to process around 3 million specialist consultations this year, up 300% from the previous year.

“This is a pivotal shift in our business as we're moving to a multi-product platform and servicing the entire clinic, not just the doctors.”

“Central to our vision is developing systems that truly resonate with specialists who utilise it and  feedback from our current client base led us to create Medow’s AI Front Desk, as there was an urgent need for it.”

“Medow Health AI embodies a philosophy of 'made by specialists for specialists,' underpinning the dedication to reshaping the healthcare experience through innovation,” Mr Freiberg said.
About Medow Health AI

Medow is an Australian healthcare AI company building specialist-grade AI for doctors and their practices. Founded in 2023 by two brothers who watched their specialist father spend countless hours on medical reports, Medow is now used across more than 1,000 specialist clinics in Australia and New Zealand, with the ambition of becoming the AI layer for specialist healthcare across the region.