The Times Australia
Business and Money

Citation Group Reports Landmark 2024 People Management Research Findings


Citation Group, a leading authority in end-to-end workplace compliance solutions, today unveiled the results of its groundbreaking research for 2024, titled The Future of Work: Insights for Australian Businesses. The study, surveying 300 senior workplace decision-makers nationwide, sheds light on the critical challenges and priorities that will shape Australian workplaces in the year ahead.

Key Findings:

AI Adoption Meets Caution: While 75% of organisations surveyed are utilising AI to enhance operational efficiency, concerns about data security and factual accuracy remain prevalent. This cautious approach underscores the need for clear policies governing AI use in staff management.

Employee Retention Tops Priority List: As 58% of workplaces plan to increase headcount, employee retention emerges as a primary concern for 51% of senior managers. This focus reflects the difficulties organisations face in retaining talent in an increasingly competitive job market.

Gap Between Legislative Awareness and Compliance: Nearly half (47%) of senior managers were unaware of the Secure Jobs, Better Pay Act, and 65% were unaware of the Closing Loopholes legislation. Alarmingly, 34% admitted to being unaware of both, particularly in larger organisations with over 5,001 employees, where more than half (54%) of senior managers lacked awareness of these laws.

Demand for Flexible Working Arrangements Soars: The research highlights a marked shift towards flexible and hybrid work models, which are now preferred over traditional remuneration packages. This trend signifies a transformation in employment offerings, prioritising work-life balance.

Legislative Changes Impacting Casual Employment: The new 'Closing Loopholes' legislation is expected to significantly impact casual employment, with nearly half of employers anticipating a reduction in casual workers.

Sexual Harassment Policies Lag Behind Awareness: Despite widespread understanding of workplace sexual harassment laws, only 60% of organisations have implemented clear policies, and less than half (48%) include sexual harassment awareness in their onboarding programs. This gap leaves many organisations vulnerable to potential allegations.

Skilled Migrants Considered Essential: A striking 83% of employers view skilled migrant workers as crucial to their business success, though awareness of changes affecting migrant workers remains low.

Campbell Fisher, Managing Director and Solicitor at Citation Group, commented on the findings, stating, "Our research provides critical insights for Australian businesses at a pivotal moment when the government has introduced significant legislative changes affecting the workforce. Understanding these key concerns and trends is essential for leaders aiming to build resilient, compliant, and forward-thinking workplaces. Citation Group is committed to guiding our clients through these challenges with strategic and actionable solutions."

Fisher added, "It is clear that Australian business leaders must take significant steps to stay on top of new legislation to ensure their businesses attract and retain the best talent."

To read the full report, refer here: https://citationgroup.com.au/resources/the-future-of-work-2/

Business Times

Nail it with points: Flybuys members can redeem points for instan…

Flybuys launches new in-store redemption at Bunnings stores across Australia Tuesday 19 August, 2025 – Flybuys, Australia’s ...

Understanding Energy Use Patterns by Season

Australia’s climate changes noticeably across the year. These seasonal changes don’t just affect what we wear or how we trave...

How Businesses Turn Data into Actionable Insights

In today's digital landscape, businesses are drowning in data yet thirsting for meaningful direction. The challenge isn't...

The Times Features

Italian Street Kitchen: A Nation’s Favourite with Expansion News on Horizon

Successful chef brothers, Enrico and Giulio Marchese, weigh in on their day-to-day at Australian foodie favourite, Italian Street Kitchen - with plans for ‘ambitious expansion’ to ...

What to Expect During a Professional Termite Inspection

Keeping a home safe from termites isn't just about peace of mind—it’s a vital investment in the structure of your property. A professional termite inspection is your first line o...

Booty and the Beasts - The Podcast

Cult TV Show Back with Bite as a Riotous New Podcast  The show that scandalised, shocked and entertained audiences across the country, ‘Beauty and the Beast’, has returned in ...

A Guide to Determining the Right Time for a Switchboard Replacement

At the centre of every property’s electrical system is the switchboard – a component that doesn’t get much attention until problems arise. This essential unit directs electrici...

Après Skrew: Peanut Butter Whiskey Turns Australia’s Winter Parties Upside Down

This August, winter in Australia is about to get a lot nuttier. Skrewball Whiskey, the cult U.S. peanut butter whiskey that’s taken the world by storm, is bringing its bold brand o...

450 people queue for first taste of Pappa Flock’s crispy chicken as first restaurant opens in Queensland

Queenslanders turned out in flocks for the opening of Pappa Flock's first Queensland restaurant, with 450 people lining up to get their hands on the TikTok famous crispy crunchy ch...