Business News - Results from #1042

Thu Dec 9

how the attention economy helps stoke aggression towards retail workers

Written by: Nathalie Collins, Senior Lecturer, Edith Cowan University

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A Melbourne bookshop worker shoved down an escalator. Another scalded by a cup of hot coffee thrown at them. A trolley thrown at yet another.

These are three of the more shocking incidents in what Australian retailers and unions say is an epidemic of abuse and aggression directed towards retail staff.

The Shop, Distributive and Allied...

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