The Times Australia
Business and Money

AI-driven compliance: A new era for superannuation management

  • Written by The Times

In the wake of over 100 payroll reviews and the oversight of $70 billion in wage and entitlement spending, Yellow Canary has uncovered a growing 'snowball effect' on payroll compliance.

What initially began with high-profile cases of underpayment has gradually expanded to a broader range of compliance challenges. These challenges now include managing the complexities of modern awards, employment agreements, long service leave, and, most recently, the intricacies of superannuation compliance.

Superannuation compliance has emerged as a particularly pressing concern for businesses across various industries. This area of compliance involves a labyrinth of detailed pay codes, diverse and complex payment scenarios, and the subtleties of Enterprise Agreements that can vary greatly and impact the calculation of superannuation.

The rise in public scrutiny around superannuation underpayments has made reputation risk management a top priority for employers. High-profile cases highlight the systemic risks and significant financial implications of non-compliance. In many instances, these underpayments have resulted from unintentional misinterpretation of legislation and misunderstandings of obligations under existing Enterprise Agreements. However, public perception often boils down to a view that brands are simply failing to pay their employees correctly.

Beyond the reputational damage, there are also substantial additional costs associated with underpaying superannuation which include nominal interest, shortfall and administrative fees. When issues are left unresolved, even seemingly small inaccuracies can accumulate into significant penalties.

With the Fair Work Ombudsman intensifying its scrutiny on underpayments and other compliance failures, businesses can no longer afford to adopt a reactive approach. Instead, a proactive, strategic stance is now essential to mitigate risks and maintain compliance.

Traditional methods of managing superannuation compliance are often fraught with difficulties, primarily due to manual intervention and systems not being able to handle the complexities of superannuation. Such methods are prone to human error, which can lead to incorrect superannuation calculations.

Moreover, issues such as the improper handling of self-claim systems and mistakes in managing set-off arrangements, Superannuation Guarantee (SG) liabilities can cause ongoing inaccuracies. These inaccuracies, especially when reflected in balance sheet provisions for employee liabilities, can compromise the accuracy of financial reporting, complicate decision-making, and potentially impact overall profitability.

“Superannuation compliance is not just a matter of ticking boxes. It requires meticulous attention to detail and a strategic approach to manage the complexities involved,” said Marcus Zeltzer, Founder & Managing Director of Yellow Canary. “The introduction of AI and machine learning technologies is a game-changer, offering solutions that go beyond traditional compliance management.”

AI-powered tools and automation offer a robust solution to these challenges by enabling businesses to adopt a more proactive stance on compliance management. These tools facilitate automated, real-time analysis and reporting, which reduces the dependence on time-consuming manual processes and allows businesses to stay ahead of ever-evolving compliance requirements.

These advanced technologies also enable predictive analysis, automate complex reporting tasks, and seamlessly integrate data from various sources. This combination allows businesses to detect anomalies more effectively, significantly reducing the risk of manual errors, and enhancing the decision-making processes.

With the recent launch of Yellow Canary’s new AI-powered Superannuation Compliance tool, businesses now have a powerful resource to more effectively manage both current and emerging superannuation compliance issues.

“Businesses can't afford to be reactive anymore,” added Zeltzer. “The landscape of superannuation compliance is becoming increasingly complex, and the consequences of non-compliance are too severe to ignore. AI and automation are not just a luxury; it’s becoming a necessity to maintain compliance and protect against the increasing scrutiny and complexity of superannuation non-compliance.”

About Yellow Canary

Yellow Canary is challenging the traditional approach to workforce compliance with its leading automation solutions. Our automated platform enables our clients to proactively manage their workforce compliance obligations across employee payments, entitlements, superannuation, and long service leave.

Our solutions help businesses to navigate the complexities of the industrial relations environment in Australia and provide both historical and ongoing compliance reporting options.

Learn more about Yellow Canary’s AI-powered Superannuation Compliance tool here: https://www.yellowcanary.com.au/solutions/superannuation-compliance

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