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New Infobip research shows the rising dominance of chat apps for customer communications

Data from more than 153 billion communications interactions shows customers now prefer conversations with brands on their favorite digital channel

KUALA LUMPUR, MALAYSIA - Media OutReach - 2 December 2022 - New research from global cloud communications platform Infobip reveals that chat apps such as WhatsApp are becoming crucial channels for customer communications, demonstrating the growing importance of conversational experiences.

Read more: New Infobip research shows the rising dominance of chat apps for customer communications

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  1. Traveloka, Southeast Asia’s leading travel platform unveils a new tagline "Life, Your Way."
  2. SIBUR in talks over selling carbon units as part of decarbonisation strategy
  3. Tourism Bureau’s Taiwanese gourmet food truck
  4. Arrow Electronics Receives Two Employer Awards
  5. Skipton International Achieves Buy-to-Let GBP1 Billion Lending Milestone
  6. NetApp Propels Cloud Data Services with New Leader for Australia & New Zealand
  7. One Raffles Place shopping mall goes festive with exciting events and festive gifts to be won
  8. Mowreq and YesHealth Group sign deal to build Saudi Arabia’s largest indoor vertical farm
  9. Carousell Group, including Cho Tot in Vietnam, reveals impact on secondhand selling and buying over the past decade
  10. Carousell Group’s users have sold the equivalent of over 2,000 Mount Bromo’s height in used electronics
  11. Sustainability and practicality are equally key motivators for Hong Kongers buying secondhand, Carousell Recommerce Index reveals
  12. Singaporeans most pragmatic when it comes to shopping sustainably, Carousell Group’s Recommerce Index reveals
  13. Fast Fashion brands Zara and Uniqlo topped Carousell Philippines’ most-searched for secondhand items
  14. BTS merchandise amongst Malaysians’ most-searched keywords for secondhand items, Carousell Group’s Recommerce Index reveals
  15. Carousell Group’s users sold the equivalent of over 10,000 Taipei 101’s height in used electronics in the past decade
  16. OneKyat, part of Carousell Group, reveals impact on secondhand selling and buying over the past decade in 10th anniversary report
  17. Caspin Resources welcomes best gold and moly yet at Duchess
  18. Global Premiere of the First-Ever NFT Art Film "SHIP" is an alarming Success in Singapore
  19. Global ESG Monitor Releases 2022 Report & Scorings
  20. AntBot, a Full-featured Crypto Automated Trading System, Launched Relative-value Trading Strategy
  21. Tia Lee Yu Fen Releases Teaser Trailer for "Goodbye Princess" Ahead of The Animation Series’ Highly-Anticipated Launch
  22. Tia Lee Yu Fen releases first animation episode of her highly-anticipated return
  23. MIPIM Asia explores emerging investment opportunities amidst changing macro landscape in APAC property market
  24. Quality Property & Facility Management Award 2022 winners announced 　Over 40 teams recognised for quality, professionalism and advancement in property management
  25. OnePlus Confirms Extension of Software Support
  26. LMS Compliance Ltd’s IPO Draws Strong Support
  27. All aboard - Hype at sky-high levels as Tia Lee Yu Fen drops third episode of Record Breaking animation series
  28. VectorBuilder Won First Prize in Major Innovation Competition
  29. British Council unveils global Alumni UK network at its Going Global Asia Pacific conference
  30. Neuberger Berman Approved To Begin Onshore Mutual Fund Business Operations In China
  31. Chubb’s Day of Service Returns On-site in Asia Pacific
  32. Black Friday and trading: OctaFX presents the results of its client survey
  33. EdgePoint marks second anniversary with introduction of new 360˚ Sustainable sites
  34. Cloud Comrade Awarded 2022 Regional and Global AWS Partner Award
  35. Amazon survey: Increased online spend expected for grocery and personal care items this holiday season
  36. The Flexi Group Launches as the Largest Operator of Flexible Workspaces in Asia-Pacific
  37. Happy Haul-idays With iShopChangi This Christmas With Up To 60% Off In Deals & More
  38. Huobi and Dominica to Issue National Token DMC, Initiating the New Era of Digital Identity
  39. Hong Kong Design Centre 20th Anniversary Celebration
  40. CryptoPARD - Hong Kong's first crypto academy launches a series of new cryptocurrency training courses
  41. Vantage Data Centers Opens New Regional Office in Hong Kong
  42. HONMA Golf Announces Record Interim Results for FY2022/23
  43. Fulum Interim Results Out of the Red 　Recorded a net profit of approximately HK$8.7 million 　Expand the catering portfolio to meet the needs of diners
  44. Tia Lee’s record breaking "GOODBYE PRINCESS" animation series continues to leave fans holding their breath as second episode released
  45. Symphony powers up its markets strategy with the acquisition of NLP platform Amenity Analytics
  46. Bybit Announces $100 Million Support Fund for Institutional Clients
  47. OEC platform, the crypto asset financial service platform upgrades its system
  48. Maritime Silk Road International Brand Expo and RCEP Young Overseas Chinese Business Innovation and Entrepreneurship Summit Kicked off in Fujian
  49. Yeebo Announces Interim Results for FY2022/23
  50. Tia Lee Yu Fen marks 2022 return with blockbuster first episode of animation series

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