Google AI
The Times Australia
Small Business News

.

Banks shun SME lending demand: fin tech survey

  • Written by: Darren Moffatt


The big banks are significantly underservicing the credit demand from Australian small and medium size enterprise (SMEs), according to a survey of twenty-nine lender CEO’s conducted by loan matching app eBroker.com.au.

eBroker.com.au CEO Simon Isaacs said the inaugural eBroker Non-Bank Business Lender’s Survey found an industry-wide consensus among fin tech and non-bank lenders that the banks’ appetite for lending to small business was 'weak’.

“Even as an insider, I’m surprised by just how poorly the banks seem to be servicing the credit needs of small business,” said Mr Isaacs.

“SME’s have long been crying out for better access to capital, and it’s this demand which has prompted the recent flood of new lenders into the market.

“Banks have failed to evolve their products and policies to meet a new generation of entrepreneurs hungry for finance. Whether it’s by accident or design is hard to tell, but their loss of market share to alternate lenders is now well-advanced.”

The survey found that 62.5 per cent of lender CEOs rated the banks’ appetite for SME lending as ‘weak or ‘very weak’. Mr Isaacs argues that although this creates a golden opportunity for fin tech and non-bank lenders, the real losers are small business and the economy.

“Banks have been letting down small business for long time. But it’s only now through innovation and digital disruption that their inflexibility and intransigence is being exposed.

“Imagine how much growth could have been generated for the economy, had the banks met the real funding needs of small business? Instead they’ve become obsessed with housing credit. It’s so disappointing.”

The inaugural eBroker Non-Bank Business Lender’s Survey also found that 50 per cent of loan applications received by non-bank business lenders have previously been declined by a bank. 

“The fact that so many applicants ‘rejected’ by the banks are obtaining credit though alternative lenders shows just how out of touch the banks have become,” said Mr Isaacs.


About the survey

The inaugural “eBroker Non-Bank Business Lender’s Survey” attracted twenty-nine responses from the CEOs of lenders who process a combined estimated monthly total of 11,600 loan applications from Australian businesses each month. Based on average loan size extrapolated from the survey data, this group is responsible for processing total business loan applications in excess of $1.13 billion each month. The survey was conducted in the week of May 4th to May 11th 2016. All respondents were CEO’s of Australian non-bank business lenders, which included most of the emerging ‘fintech’ providers servicing the SME market with unsecured business credit.

About eBroker.com.au
eBroker is a ‘fintech’ app that connects small business with unsecured lenders. Over 500 entrepreneurs per month are currently using eBroker to source cash-flow funding, equipment finance, invoice discounting and trade finance. SMEs can access loans up to $1 million via eBroker, across a panel of 45 lenders. It is a free service.  CEO Simon Isaacs is an emerging ‘fintech’ leader and seasoned entrepreneur with more than 20 years’ experience in digital platforms. He was previously the founder of Check-In.com.au, one of Australia's leading accommodation booking sites.

Property Times

Protecting High-Value Homes Before Sale: A Practical Guide for Sellers Who Want Zero Surprises

Selling a premium home is rarely just about listing and waiting. At the top end of the market, buyers are more cautious, more informed, and often supported by advisors who scrutinise every detail. That changes the game for sellers. Presentation sti...

realestate.com.au attracts the buyer for 9 in 10 listed homes that sell on the platform

New PropTrack data reveals the impact realestate.com.au has on property sales, with the  platform helping Australian buyers find ‘the one’  realestate.com.au has today unveiled new data that demonstrates the role the platform plays in  Australia...

The Times Launches Dedicated Property Advertising Platform

In a significant expansion of its digital media offering, The Times has formally launched TimesAdvertising.com.au—a dedicated platform designed to connect property owners, agents, and developers with one of Australia’s fastest-growing online news...

Rental growth reaccelerates as cost to tenants reaches record high

Australian renters are spending a record share of their gross median household income on housing costs, as a chronic shortage of rental stock drives rents higher across the country. Cotality's Rental Review Q1 2026 shows national dwelling rents in...

Food & Dining

Supermarket Prices Are Up — and So Is Dinner at a Modest Eatery. Why?

For many Australians, the weekly grocery shop and a simple night out for dinner have quietly become two of the most noticeable pressure points in the household budget. What used to be routine—filling a trolley or grabbing fish and chips—now require...

Homemade Food: Cheaper Than Takeaway, Healthier Than You Think — and Easier Than Ever

As the cost of living continues to bite across Australia, households are taking a harder look at everyday spending. One of the most immediate pressure points? Food. The convenience of takeaway and delivery has become part of modern life — but it ...

Mother’s Day, The Lodge Dining Room

Her Day, The Lodge Way This Mother’s Day, The Lodge Dining Room presents a refined take on high tea. Guests are invited to indulge in a seasonal menu that moves between savoury and sweet — from tuna tartare with Oscietra caviar to warm truffle ...

You’re hungry. There’s a McDonald’s ahead. Should you go there?

What are the unhealthy options? It’s a familiar moment. You’re driving, working late, travelling, or simply too tired to cook. Hunger sets in. Then you see it—the golden arches of McDonald's ahead. The question is immediate: Do you pull in—or...

Business Times

Job scams create hiring risk for Australian businesses

By Lauren Anderson, Workplace Expert at Indeed Job scams are no longer the obvious, poorly written emails many Australians...

Eumundi Markets: One of the Sunshine Coast’s most powerful busine…

As Queensland prepares for Small Business Month in May, Experience Eumundi is highlighting the critical role the iconic Eum...

What It Takes to Be a Board Member on a Major Public or Private C…

Board seats carry prestige, influence and, in some cases, substantial remuneration. But the reality is less glamorous tha...

The Times Features

Owning a Restaurant: Buying One or Braving the Challeng…

Owning a restaurant has long been one of the most alluring—and misunderstood—paths in small busine...

Supermarket Prices Are Up — and So Is Dinner at a Modes…

For many Australians, the weekly grocery shop and a simple night out for dinner have quietly becom...

In 2006, The Devil Wears Prada Became One of the First …

When The Devil Wears Prada premiered in 2006, it was marketed as a sharp, entertaining adaptation ...

Protecting High-Value Homes Before Sale: A Practical Gu…

Selling a premium home is rarely just about listing and waiting. At the top end of the market, buy...

Eumundi Markets: One of the Sunshine Coast’s most power…

As Queensland prepares for Small Business Month in May, Experience Eumundi is highlighting the cri...

Club Med Expands Exclusive Collection Portfolio with a …

Club Med, the global leader in premium all-inclusive holidays for 75 years, and Central Group Capita...

Cost of living increases worry Farrer residents

COST OF LIVING ‘CRUNCH’ HITS FARRER HARD, THE NATIONALS HEAR During a visit to Albury this week...

What's On: Two Psychics and a Medium – Australian …

HIT LIVE SHOW TWO PSYCHICS AND A MEDIUM EMBARK ON  AUSTRALIAN TOUR — AND NO TWO NIGHTS WILL BE T...

Before vaccines, diphtheria used to kill hundreds each …

The Northern Territory[1] and Western Australia[2] are experiencing outbreaks of an almost-era...