The Times Australia
News From Asia

.

Hexaware Opens New Delivery Center in Manila

The expansion aims at delivering quality customer experiences across the globe

SYDNEY, AUSTRALIA / MANILA, PHILIPPINES - Newsvoir - 1 August 2024 - Hexaware Technologies, an IT services and solutions provider, announced the opening of a new delivery center in Manila, Philippines.

The new delivery center is an expansion of Hexaware's presence in the Philippines and will aim to tap into the talent pool in the region and leverage it to offer digital transformation and operations solutions across geographies and sectors.

(L-R) Gopinath Manian, Sr. VP & Head Operation, Hexaware, Philippines; Alex Penolio, Councilor of the Second District, Taguig City unveiling Hexaware new delivery center at Manila
(L-R) Gopinath Manian, Sr. VP & Head Operation, Hexaware, Philippines; Alex Penolio, Councilor of the Second District, Taguig City unveiling Hexaware new delivery center at Manila

Stating that the new Manila delivery center will provide customer service, IT troubleshooting, and help desk support, Gopinath Manian, Senior Vice President - BPS at Hexaware, stated, "We are thrilled to open our new office. The Philippines' talent pool across a broad range of skills and service-oriented culture align with our goal of delivering quality customer experience."

Bennet Kumar, Global Head BPS at Hexaware, emphasized the significance of the new Manila delivery center, stating, "This expansion of our footprint in the Philippines will enable us to further leverage the region's talent and give us the ability to scale to meet the customer demand. The Manila center will aim to deliver quality customer experience, digital transformation and IT support services to our customers in multiple industry segments all over the world."

Amrinder Singh, Corporate Vice President & Head—EMEA & APAC Operations at Hexaware, said, "Expansion in Manila is part of our move to access the talent and resources available here. The new delivery center is aligned with our growth strategy, enabling us to support our clients and maintain our commitment to quality."

This second office in Manila is part of Hexaware's plan to increase its employee count and strengthen its presence in the Asia-Pacific region.

Hashtag: #Hexaware

The issuer is solely responsible for the content of this announcement.

About Hexaware Technologies

Hexaware is a global technology and business process services company. Our 30,000+ Hexawarians wake up every day with a singular purpose; to create smiles through great people and technology. With this purpose gaining momentum, we are well on our way to realizing our vision of being the most loved digital transformation partner in the world. We also seek to protect the planet and build a better tomorrow for our customers, employees, partners, investors, and the communities in which we operate.

With 50 offices in 19 countries, we empower enterprises worldwide to realize digital transformation at scale and speed by partnering with them to build, transform, run, and optimize their technology and business processes. Learn more about Hexaware at

Times Magazine

Building an AI-First Culture in Your Company

AI isn't just something to think about anymore - it's becoming part of how we live and work, whether we like it or not. At the office, it definitely helps us move faster. But here's the thing: just using tools like ChatGPT or plugging AI into your wo...

Data Management Isn't Just About Tech—Here’s Why It’s a Human Problem Too

Photo by Kevin Kuby Manuel O. Diaz Jr.We live in a world drowning in data. Every click, swipe, medical scan, and financial transaction generates information, so much that managing it all has become one of the biggest challenges of our digital age. Bu...

Headless CMS in Digital Twins and 3D Product Experiences

Image by freepik As the metaverse becomes more advanced and accessible, it's clear that multiple sectors will use digital twins and 3D product experiences to visualize, connect, and streamline efforts better. A digital twin is a virtual replica of ...

The Decline of Hyper-Casual: How Mid-Core Mobile Games Took Over in 2025

In recent years, the mobile gaming landscape has undergone a significant transformation, with mid-core mobile games emerging as the dominant force in app stores by 2025. This shift is underpinned by changing user habits and evolving monetization tr...

Understanding ITIL 4 and PRINCE2 Project Management Synergy

Key Highlights ITIL 4 focuses on IT service management, emphasising continual improvement and value creation through modern digital transformation approaches. PRINCE2 project management supports systematic planning and execution of projects wit...

What AI Adoption Means for the Future of Workplace Risk Management

Image by freepik As industrial operations become more complex and fast-paced, the risks faced by workers and employers alike continue to grow. Traditional safety models—reliant on manual oversight, reactive investigations, and standardised checklist...

The Times Features

Is our mental health determined by where we live – or is it the other way round? New research sheds more light

Ever felt like where you live is having an impact on your mental health? Turns out, you’re not imagining things. Our new analysis[1] of eight years of data from the New Zeal...

Going Off the Beaten Path? Here's How to Power Up Without the Grid

There’s something incredibly freeing about heading off the beaten path. No traffic, no crowded campsites, no glowing screens in every direction — just you, the landscape, and the...

West HQ is bringing in a season of culinary celebration this July

Western Sydney’s leading entertainment and lifestyle precinct is bringing the fire this July and not just in the kitchen. From $29 lobster feasts and award-winning Asian banque...

What Endo Took and What It Gave Me

From pain to purpose: how one woman turned endometriosis into a movement After years of misdiagnosis, hormone chaos, and major surgery, Jo Barry was done being dismissed. What beg...

Why Parents Must Break the Silence on Money and Start Teaching Financial Skills at Home

Australia’s financial literacy rates are in decline, and our kids are paying the price. Certified Money Coach and Financial Educator Sandra McGuire, who has over 20 years’ exp...

Australia’s Grill’d Transforms Operations with Qlik

Boosting Burgers and Business Clean, connected data powers real-time insights, smarter staffing, and standout customer experiences Sydney, Australia, 14 July 2025 – Qlik®, a g...