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Artificial Intelligence welcomed, but human-centered IT support is key to employee satisfaction and productivity in Hong Kong

A global survey of employees reveals 84% in Hong Kong think inefficient IT support affects morale and hinders productivity, while 90% welcome adoption of AI in resolving IT issues with minimal disruption
Lenovo Premier Support Plus combines AI and human for proactive, predictive, seamless and direct IT support, designed specifically for today’s hybrid workforce

HONG KONG SAR - Media OutReach - 25 April 2023 - Nine in ten employees (90%) in Hong Kong recognise that AI has a positive role to play in helping them stay productive, while eight in ten (86%) prefer a blend of AI and human interaction, according to Lenovo.

Read more: Artificial Intelligence welcomed, but human-centered IT support is key to employee satisfaction...

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