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Mind the B-Gap: Telcos see a compelling case for digital inclusion powered by cloud technology

New research from CloudMosa shows digital inclusion is shifting from CSR to a core business strategy – and telcos stand to gain if they move quickly

  • Majority (97%) of telco leaders say digital inclusion is now central to their business strategy, driven primarily by the need to bridge the digital divide (71%)
  • With 92% of respondents seeing a strong alignment with government affordability initiatives as a key benefit of prioritizing digital inclusion
  • Despite 2G network phaseouts progressing – with 62% of telcos completing the transition – 40% of Indian consumers still rely on 2G, exposing a critical gap in access
  • 93% express confidence in cloud-powered solutions to help close the digital inclusion gap across high-growth markets
HONG KONG SAR - Media OutReach Newswire – 18 June 2025 - Millions of would-be customers remain offline across Asia's fastest-growing digital economies.

Read more: Mind the B-Gap: Telcos see a compelling case for digital inclusion powered by cloud technology

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