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DHL survey finds 94% of Asia Pacific online shoppers abandon shopping cart if delivery options are not flexible

  • Ability to re-direct shipment deliveries or manage delivery locations and dates are important to online shoppers
  • High smartphone penetration rate has propelled social media to be a source for online shopping
  • Greener delivery options are becoming vital considerations for e-commerce consumers

SINGAPORE - Media OutReach - 12 October 2023 - The new online shopper survey "Global Online Shopper Survey 2023" by DHL eCommerce has found that 94% of the e-commerce shoppers in Asia Pacific will abandon their shopping carts if they were not offered their preferred delivery options.

Read more: DHL survey finds 94% of Asia Pacific online shoppers abandon shopping cart if delivery options are n...

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