The Times Australia
Small Business News

.
The Times Real Estate

.

Business insurance claims reach record high

  • Written by Media Release



Unsecured creditors to receive $50 million in insurance benefits

The value of insurance claims submitted by Australian businesses to cover bad debts from their suppliers has soared to an all-time record level, according to the latest NCI Trade Credit Risk Index.

As the nation’s leading forecaster of future company insolvencies, the NCI Trade Credit Risk Index reports there were 460 trade credit insurance claims lodged by businesses during the third quarter of 2019, with a total value of $49.9 million.

It is the highest claims amount since NCI’s Trade Credit Risk Index commenced in 2012, easily surpassing the previous high of $44.5 million recorded in Q3 of 2014.

Remarkably, the total claims received value is 46% higher than the previous quarter (Q2 2019; $30.69 million) and well over double the total claims amount from the corresponding period last year (Q3 2018; $22.85 million).

The average claim value received during the quarter was also a relatively high $108,000, which is the highest figure in five years.

The collapse of Gold Coast bulk fuel supply company Mega Bulk Fuels contributed heavily to the enormous value of insurance claims submitted, as did the collapse of NSW grain and hay company Grainpro, Victorian construction supply firm Steller Lining, and British fashion retailer Karen Millen, which is winding down all of its Australian stores.

Results of the Index also reflect the high number of overdue debts currently experienced by Australian businesses, with the latest quarter recording 4,357 overdue debts, albeit down from the 5,557 overdue debts recorded between April-June.

Based on data combining insurance claims received from Australian businesses, collection actions and overdue payments, the NCI Trade Credit Risk Index registered an overall score of 881 – up from 838 at the end of Q2 2019 – to confirm riskier business conditions nationally for bad debts.

NCI Managing Director Kirk Cheesman says the spike in the total value of trade credit insurance claims is due to a combination of a slowing economy and greater awareness amongst business owners to take out trade credit insurance to protect them from bad debts.

“These figures reinforce the high-risk environment for bad debts that Australian businesses are currently in,” he said.

“Businesses need to tread extremely carefully with their suppliers and be mindful that so many are struggling to pay their debts, which in turn can have major ramifications for the cashflow of your business.

“Closely monitoring overdue payments and credit arrangements with suppliers is critical, as is taking out trade credit insurance to ensure your business if protected in the event of suppliers failing to pay due to insolvency.”

Key findings from the latest NCI Trade Credit Risk Index (Q3 2019):

  • Index Score: 881 (up from 838 in Q2 2019)

  • Overdue debts: 4,357 (down from 5,557 in Q2 2019)

  • Collection actions: 1,154 (up from 1,038 in Q2 2019)

  • Claims received – number: 460 (up from 419 in Q2 2019)

  • Claims received – value: $49.9 million (up from $34.1 million in Q2 2019)

  • Claims received – average value: $108,000 (up from $73,000 in Q2 2019)

  • Number of claims paid: 418 (up from 361 in Q2 2019)

  • Value of claims paid: $17.7 million (up from $14.3 million in Q2 2019)

  • Notable business failures: Mega Bulk Fuels, Grainpro, Leimar Group, Steller Lining, Karen Millen Australia

  • State with most claims received: New South Wales (28% of national claims)

  • Other states where claims were received: Victoria (26%), QLD (23%), WA (14%), SA (8%), ACT (1%).

Top 10 industries for trade credit insurance claims received (Q3 2019):

  1. Fuel distributors ($13.09 million)

  2. Building/hardware ($10.12 million)

  3. Electrical ($3.94 million)

  4. Agriculture ($2.71 million)

  5. Food/provisions ($2.08 million)

  6. Plumbing ($2.04 million)

  7. Paper/printing/stationery ($1.83 million)

  8. Miscellaneous ($1.07 million)

  9. Chemicals ($986,263)

  10. Manufacturing ($982,371)

About NCI and the Trade Credit Risk Index

Established in 1985, National Credit Insurance (NCI) is Australia’s leading trade credit insurance broker. Having recorded data since 2006, it has publicly released its NCI Trade Credit Risk Index every quarter since 2012. The higher the Index score, the riskier the trade credit environment.

SME Business News

In the Digital Age, Online Promotion Isn't Just an Option for Small Businesses – It's a Necessity

The shift to an online-first consumer landscape means small businesses must embrace digital promotion to not only survive but thrive in 2025. From expanding reach to fostering customer loyalty...

Integrated vs. Outsourced Transport Freight Solutions: Which Works Best?

(Source) Transporting goods from one place to another in a smooth and efficient way is essential for all businesses around the world. Regardless of the size, businesses rely on transport freig...

Launchd Acquires ICMI in Bold Play to Redefine the Business of Speakers and Influence

Australia’s leading speaker bureau acquired by next-gen talent and technology Company, modernising the brand, corporate and event industry April 2025 - Launchd, the business underpinned by a...

Why Your Dental Business Needs Professional Digital Marketing Services

Running a successful dental practice today requires more than just great patient care. In a digital-first world, your online presence plays a huge role in how potential patients discover, choos...

Property Times

The Power of Exterior Design: How Facades Influence Property Value

First impressions count when it comes to real estate, and nothing quite sets the tone for a property like its exterior design. A building's facade is more than just an aesthetic element; it is a major factor in assessing the property's worth. In ad...

Maximizing Space in Narrow Lot Homes: Smart Design Solutions

Urban housing markets continue to push homeowners toward smaller, narrower lots as land prices climb and city populations grow. These thin slices of real estate present unique design hurdles that require creative thinking and specialized architectu...

Can You Sell Your House Privately in Queensland? Here’s How

Selling a house privately in Queensland is entirely possible and can be a cost-effective alternative to using a real estate agent. While agents provide valuable expertise, their commissions and fees can take a significant portion of your sale proceed...

Brisbane Homeowners Warned: Non-Compliant Flexible Hoses Pose High Flood Risk

As a homeowner in Brisbane, when you think of the potential for flood damage to your home, you probably think of weather events. But you should know that there may be a ticking time bomb, ready to inflict tens of thousands of dollars in damage, ...

Food & Dining

Sorbet Balls by bubbleme Bring Bite-Sized Cool Spin to Frozen Snacking

A cool new frozen treat is rolling into the ice-cream aisle at Woolworths stores nationwide. Dairy-free, gluten-free and free from artificial colours, bubbleme Sorbet Balls are bite-sized sorbet spheres containing real fruit juice, wrapped in a ...

Yeehaw! The Tennessee BBQ range arrives at Macca’s

Reign in the hunger with our new range packed full of Aussie ingredients 30 April 2025: Howdy partners! Hope you brought your hunger because McDonald’s is satisfying cravings like never before with the brand-new Tennessee BBQ Burger on tour acr...

Client Dinners Done Right: Tips for Meaningful Engagement

Client dinners offer more than just a meal—they’re an opportunity to build lasting business relationships in a more personal and relaxed setting. Done well, these dinners can strengthen client loyalty, open doors for future collaboration, and reinf...

7 Tips to Brew Perfect Mullein Tea Every Time

Brewing the perfect cup of mullein tea can often feel elusive, especially with all the conflicting advice available online. You might struggle with weak flavour, overpowering bitterness, or even the challenge of floating leaves in your cup.  Fortu...

The Times Features

How to buy a coffee machine

For coffee lovers, having a home coffee machine can transform your daily routine, allowing you to enjoy café-quality drinks without leaving your kitchen. But with so many optio...

In the Digital Age, Online Promotion Isn't Just an Option for Small Businesses – It's a Necessity

The shift to an online-first consumer landscape means small businesses must embrace digital promotion to not only survive but thrive in 2025. From expanding reach to fostering cu...

Sorbet Balls by bubbleme Bring Bite-Sized Cool Spin to Frozen Snacking

A cool new frozen treat is rolling into the ice-cream aisle at Woolworths stores nationwide. Dairy-free, gluten-free and free from artificial colours, bubbleme Sorbet Balls ar...

Mind-Body Balance: The Holistic Approach of Personal Training in Moonee Ponds

Key Highlights Discover the benefits of a holistic approach to personal training in Moonee Ponds and nearby Maribyrnong, including residents from Strathmore. Learn how mind-b...

How Online Platforms Empower You to Find Affordable Removalists and Electricity Plans

When you move into a new home, you have many tasks to do. You need to hire removalists and set up your electricity.  In this article, we discuss how online platforms empower you ...

IS ROSEMARY OIL THE SECRET TO BETTER HAIR DAYS? HERE’S WHAT IT CAN DO

Rosemary hair oil is a straightforward natural solution that delivers exceptional results for anyone who wants to enhance their haircare process. It maintains its status in herba...

Business Times

In the Digital Age, Online Promotion Isn't Just an Option for Sma…

The shift to an online-first consumer landscape means small businesses must embrace digital promotion to not only survive b...

Integrated vs. Outsourced Transport Freight Solutions: Which Work…

(Source) Transporting goods from one place to another in a smooth and efficient way is essential for all businesses around...

Launchd Acquires ICMI in Bold Play to Redefine the Business of Sp…

Australia’s leading speaker bureau acquired by next-gen talent and technology Company, modernising the brand, corporate a...

LayBy Shopping